Introduction

Creative Sign Solutions NZ Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

Information We Collect

We may collect personal information that you voluntarily provide through our website.

Quote Request and Contact Forms

When you submit a quote request or contact form, we may collect:

• Name
• Email address
• Phone number
• Information relating to your signage, vehicle wrapping, printing, or branding requirements
• Any other information you choose to provide

Newsletter Subscription

When you subscribe to our newsletter, we may collect:

• Name
• Email address
• Website Analytics

We may use Google Analytics and similar tools to collect information about how visitors use our website. 

This information may include:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring websites

This information helps us improve our website, services, and customer experience.

How We Use Your Information

We use your information to:

• Respond to enquiries and quote requests
• Provide information about our products and services
• Deliver newsletters and marketing communications
• Improve our website and customer experience
• Monitor website performance and usage
• Comply with legal obligations

Marketing Communications

If you subscribe to our newsletter, we may send you updates, promotions, special offers, and information about our services.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who help us operate our website and business, including:

• Website hosting providers
• Email marketing providers
• Google Analytics
• Business software providers

These providers are only given access to information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

Access and Correction

Under the Privacy Act 2020, you may request access to the personal information we hold about you and request corrections where necessary.

To make a request, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and gather website usage information.

You can modify your browser settings to refuse cookies if you prefer.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Creative Sign Solutions NZ Limited

Email: rachael@creativesignsolutions.co.nz

Phone: 021 103 6229

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Unlike large franchises, we offer a personalised approach—working closely with you to create custom signage that reflects your vision.